Privacy policy

Effective as of April 24, 2021

This privacy policy is split into 2 sections:

Short Summary

What data DataUnlocker stores

📧 DataUnlocker collects minimally required data to provide its services: customer's email address, and, if provided by a customer, their Telegram messenger handle, solely for the purpose of communicating with customers and notifying them regarding their service usage.

📈 DataUnlocker additionally uses Google Analytics on dataunlocker.com and admin.dataunlocker.com websites to analyze general behavioral patterns of our customers and improve our service. DataUnlocker doesn't track customers individually.

💳 Payments on DataUnlocker are handled completely by Fondy, which is a PCI DSS-compliant payment provider. DataUnlocker does not store any card details on its side, except of a card token to execute recurring transactions, card expiration date and a masked card number. By deleting their card from DataUnlocker, its details (including the card token) are completely erased from DataUnlocker's database.

🐾 DataUnlocker stores historical per-customer data related to the service usage, like the history of payments or the data which was proxied via DataUnlocker for particular customer websites. All this data is stored for the purpose of being analyzed by customers themselves, and by DataUnlocker in aggregated form to continue providing and developing its services. DataUnlocker allows users to delete their data (properties) at any time.

Where the collected data reside

📦 DataUnlocker stores its data in an isolated and encrypted storage. All its data currently resides in Netherlands.

🌍 Additionally, customer's data is collected by our third-party providers: Google Analytics and Fondy. You can find their respective privacy policies on their websites.

📧 For any questions you may have, contact support@dataunlocker.com.

Full privacy policy

1. GENERAL INFORMATION

This privacy policy governs visiting and using the following websites:

By accessing and using the websites above, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, you must stop using website mentioned above. If you change your mind in the future you must discontinue your access and use.

2. DEFINITIONS

DataUnlocker Service (DataUnlocker): a proxy service operated by DataUnlocker, intended to proxy a portion of network requests when being used on customer websites.

You (Customer): a physical person, legal entity or both which represent a point of providing DataUnlocker Service and a point of contact between DataUnlocker and websites which use DataUnlocker Service.

Your Property: a configuration entity and associated data you create on DataUnlocker, typically referencing a configuration of your website which will use DataUnlocker Service.

Personal Data: any information relating to an identified or identifiable individual ("Data Subject"). This includes information you provide or generate when you browse or use either https://dataunlocker.com and all its subdomains, or the aggregated data as a result of using DataUnlocker Service.

Usage Data: data which is collected by third-parties like Google Analytics automatically, or generated as a result of using https://dataunlocker.com and all its subdomains.

Third-Party Service: other companies, business or legal entities such as Google Analytics or Fondy.

3. DATA COLLECTED BY DATAUNLOCKER

For various purposes like improving our services and optimizing it DataUnlocker may collect and use the following Personal and Usage Data. DataUnlocker values the privacy of our customers, and it collects only minimally required data for operating services.

This section specifies what data DataUnlocker collects.

3.1. Information you provide to us

DataUnlocker collects the following Personal Data:

  • Your email address
  • Optionally, your Telegram messenger handle

Some additional Personal Data may be collected in the process of communicating with support@dataunlocker.com, if voluntarily provided by you.

Additionally, DataUnlocker may collect parts of email communication of you with support@dataunlocker.com or text data considered as a feedback, which was generated as a result of using DataUnlocker. For instance, this may be data entered to a feedback form located at admin.dataunlocker.com/feedback.

3.2. Automatically collected Usage Data

DataUnlocker uses (a) cookies and (b) local storage to identify client sessions and allow you to log in, configure and operate DataUnlocker Service.

By using and browsing DataUnlocker, you consent to cookies being used according to our privacy policy. If you don't wish to allow cookies, you can opt out from using them. Keep in mind, however, if you opt out of cookies, DataUnlocker may not deliver the desired service for you.

DataUnlocker uses Third-Party Service Google Analytics to measure your use of DataUnlocker website and DataUnlocker's admin console so that DataUnlocker can make further improvements in terms of improving DataUnlocker Service. The data provided to this third party does not include Personal Data, neither the Usage Data generated by DataUnlocker Service. The typical data collected is (c) website page visits, (d) link clicks and (e) other interactions with DataUnlocker. If you do not want to share the usage data with Google Analytics, please, opt out from using DataUnlocker.

3.3. Other Personal and Usage Data collected

DataUnlocker uses Third-Party Service Fondy to accept, process and manage all billing-related activities on DataUnlocker: card payments, automatic purchases, etc. DataUnlocker will redirect you to their website for completing the payment. Fondy may additionally collect Personal Data and Usage Data according to their privacy policies and terms of use. Fondy only shares this Personal Data with DataUnlocker: (a) masked credit card number, (b) credit card's expiration data, (c) credit card's issuer (for instance, MasterCard) and (d) other metadata about the transaction. Fondy also provides DataUnlocker with (i) unique credit card token.

4. USAGE OF COLLECTED DATA

For various purposes like improving our services and optimizing it DataUnlocker may process Personal Data, and use Usage Data. DataUnlocker values the privacy of our customers, and it accesses this data only for the purpose of providing DataUnlocker Service and improving it in future.

This section specifies what data DataUnlocker uses and how.

4.1. Communication with you

The primary goal of collecting Personal Data is to be able to contact you. DataUnlocker may reach out to its customers via email from support@dataunlocker.com email address. Additionally, if you provide us with Telegram messenger handle, DataUnlocker may reach out to you via this messenger.

DataUnlocker may send automatic notification emails and messages in concern to your properties. DataUnlocker may occasionally send you some informational emails regarding DataUnlocker Service in general.

4.2. Providing a service

Your Personal Data such as email address is used in the system to (a) uniquely identify customers and allow them to share access to their Properties with other DataUnlocker customers.

DataUnlocker uses your saved credit card data (a unique credit card token) to (b) charge your card for using DataUnlocker Service, according to agreed pricing. If you don't want your credit card token to be saved by DataUnlocker, you can stop using DataUnlocker's automatic purchases feature by deleting your saved card in DataUnlocker.

DataUnlocker uses generated Usage Data in aggregated (anonymized) form to (c) analyze the service usage and ultimately (d) fix problems related to DataUnlocker Service and (e) develop new features and ship any other improvements which may benefit you and other DataUnlocker's customers.

4.3. Marketing purposes

DataUnlocker may use some collected Usage Data for self-promotion purposes, such as advertizing itself on its own website dataunlocker.com or other internet resources. For this purpose, DataUnlocker may never: (a) share your Personal Data or (b) share your Usage Data that can be in any way identified as your data. In other words, DataUnlocker may share only anonymized Usage Data, such as (c) a total number of customer registered on DataUnlocker, (d) a total number of traffic proxied by DataUnlocker Service, etc.

5. PERSONAL DATA SHARING

DataUnlocker values privacy of their users and never shares your Personal Data with other Third-Party Services, except of:

  • DataUnlocker shares your email address with Fondy, for the purpose of sending email notifications regarding the incomplete payment. You can opt out from sharing your email address with Fondy by not entering your email address on the purchase or card authorization screen.

Other Third-Party Services such as Google Analytics cannot access your Personal Data.

DataUnlocker may share your Personal Data internally, for operational purposes, within its legal entity, which never means sharing it outside of the company (DataUnlocker).

6. DATA RESIDENCY

Your information, including Personal Data, may be transferred outside your country. Data protection laws may differ from those in your jurisdiction. DataUnlocker takes all appropriate and reasonable necessary to ensure the security of storing your Personal Data and other data you may generate by using DataUnlocker.

DataUnlocker uses Third-Party Service (cloud provider) DigitalOcean to run its proxy service and websites. Neither your Personal Data nor Usage Data is not shared with this service, but it is stored using DigitalOcean's provided services. Currently, all data is securely stored in Amsterdam, Netherlands, unless legally required to be kept elsewhere.

By using DataUnlocker, you acknowledge that Usage Data can be collected by DataUnlocker globally, from other locations and jurisdictions besides Netherlands. This data is then transferred to Netherlands via secured networking channels.

At the moment, DataUnlocker as a company legally resides in Kyiv, Ukraine and is represented by PE Nikita Savchenko. Your Personal and Usage Data may also be accessed or processed under this jurisdiction.

7. DATA SECURITY

Personal and Usage Data is always processed by DataUnlocker in a manner that best ensures its security and prevents it from leaking. DataUnlocker uses end-to-end encrypted networking protocols as well as secure isolated storage, which prevents any third-parties providing network transporting capabilities from accessing this data.

DataUnlocker makes every effort to have reasonable security procedures in place to protect the data loss, misuse or alteration of information which is under our control. If you have any questions about the security of DataUnlocker Service, please reach out to support@dataunlocker.com.

8. DATA RETENTION

DataUnlocker will retain your Personal or Usage Data for as long as it is necessary to keep ir for the purposes of operating DataUnlocker Service. You may always delete your Personal or Usage Data from DataUnlocker yourself, thus shortening the data retention period or completely deleting your data.

9. DATA AND INFORMATION DISCLOSURE

DataUnlocker might be obliged to to disclose your Personal Data and other information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. DataUnlocker will never disclose any data or information with others unless legally required.

10. GDPR COMPLIANCE

DataUnlocker complies with GDPR regarding the collection, use, and retention of personal information of DataUnlocker customers.

11. ACCESS TO YOUR PERSONAL DATA

ALl your personal data is always accessible via https://admin.dataunlocker.com user interface, when you log in with your email address. Additionally, you may contact support@dataunlocker.com for any data-related questions.

12. CHANGES TO THIS PRIVACY POLICY

DataUnlocker may update its Privacy Policy from time to time. DataUnlocker will notify you of any changes by posting the new Privacy Policy on this page, or additionally using our Telegram announcements channel.

DataUnlocker will update the effective date at the top of this Privacy Policy, once the policy is updated. You are advised to review this Privacy Policy periodically. Changes to this Privacy Policy are effective, once posted on this page.

In case of significant changes that will affect your rights, DataUnlocker will send you a notification via email or to our Telegram announcements channel. You are responsible for ensuring DataUnlocker has your up-to-date active and healthy email address.

Continued use of DataUnlocker or DataUnlocker Service indicates your acceptance of all changes.

13. CONTACTS

If you have any questions or comments about this Privacy Policy or your Personal Data, please contact DataUnlocker representative via email support@dataunlocker.com.

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